FAQ

Frequently Asked Questions:

For Premades: During the week (Monday-Friday) our turnaround time is usually within 24 hours . Often a lot sooner, based on what time of day it is (we do sleep sometimes), and how many orders we’re handling.

During the weekend, expect delivery times within 72 hours.

For Custom Designs: This will be determined during your discovery conversation with your graphic designer.

PayPal. If you can’t or don’t want to use PayPal just contact us and we’ll see what we can do to help.

Or if you don’t have an account, but want to pay with credit card – see below:

dont-have-paypal-account

Although very rare… Sometimes your graphics won’t turn out exactly the way you had envisioned them on the first try. Which is why we offer free revisions! It’s important to us that you get exactly what you want.

You mean awesome?! You try coming up with unique ways to describe a stream overlay, or a graphic you upload to your Twitch channel…

It’s kind of tough… so we decided to have fun with it 😉

Yup! Although, no one’s ever asked for their money back – because we offer free revisions. But if you don’t like the graphics you get from us then we don’t deserve your hard earned money.

We sure do. Anything you can think of, we can design for you.

Whether it’s:

  • Team branding
  • Website design
  • Custom event or tournament overlays
  • Broadcast overlays
  • Or anything else that involves making beautiful pixels

We can do it. Just contact us here and let us know what you have in mind.

If it feels right. Get in contact with us here, and let us know what you have in mind.

Short answer, yes.

All of our alerts are designed to work with the various streamer apps out there, like Twitch Alerts, Streampro, TNotifier, etc…

We might in the future. Lately our focus has been creating this piece of internet real estate you’re currently visiting. Stay tuned <3

Still have unanswered questions?

Hit us up at support@streamplaygraphics.com or fill out our contact form here.